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08 28th, 2008

I am currently planning my next holidays and I am so annoyed to see how many well known websites and hotel chains sites are quoting you hotel rates without  taxes on the availability display. You have to look for a little note saying 21% taxes need to be added to the room rate. So why don’t you add these taxes from the beginning. I don’t have much choice to pay these taxes anyway?

I believe several airlines were forced to change their display on their site to include everything on their fares, I think it’s time hotel chains and OTAs do the same. It’s unfair to give you the bad news when you are one click away from booking the hotel room.

Source: Guillaume Thevenot